Privacy Policy

Diamond Worldwide Transportation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services, including receiving SMS communications. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect the following information :
  • Personal Information : Your name, email address, phone number, and other information you provide through forms or inquiries.
  • Usage Data : Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes :

  • To provide and improve our services.
  • To communicate with you, including sending you updates, marketing information, and support messages.
  • To respond to your inquiries or provide customer service.
  • To process your transactions and manage your account.

3. SMS Communications

By providing us with your phone number and opting in to receive SMS communications, you agree to receive text messages from Diamond Worldwide Transportation for the purposes specified at the time of collection. These messages may include customer service alerts, promotional offers, and other notifications related to our services.

You can opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive. To get help, reply “HELP” or contact customer support at (770)-376-1162. Please note that message and data rates may apply, and the frequency of messages may vary.

4. SMS Consent

We value your privacy and are committed to safeguarding your information.
  • SMS consent or phone numbers are not shared with third parties or affiliates for the purpose of SMS communication.
  • Your information is used solely for providing the requested services and communications from Diamond Worldwide Transportation.

5. SMS Terms and Conditions

Information obtained as part of the SMS consent process will not be shared with third parties.

Welcome Message

When you contact Diamond Worldwide Transportation, you may receive SMS communications for assistance, updates, or promotions.

Example message :

“Hello, thank you for contacting Diamond Worldwide Transportation. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.”
Message Frequency
Our SMS message frequency varies and may range from 50 to 1,000 text messages daily across all users.

6. Opt-out Instructions

  • To stop receiving SMS messages, reply STOP to any SMS message you receive. Once opted out, you will no longer receive SMS communications from us.
  • You can opt back in at any time by replying START to our SMS number.

7. Types of SMS Communications

If you have consented to receive text messages from Diamond Worldwide Transportation
you may receive text messages related to Internal
communication with employees regarding their schedules, appointments, and any work related issues. External communications with our clients to communicate appointments, services, installations and troubleshooting.

8. Standard SMS Messaging Disclosures

Message and data rates may apply.You can opt-out at any time by texting “STOP” For assistance, text “HELP” or visit our www.dwtlimos.com and Reservation@dwtlimos.com

9. Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

10. Your Rights

You have the right to :

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to applicable laws.
  • Withdraw consent for SMS communications at any time by replying "STOP" to any SMS message.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically for any updates.

12. Help and Support

If you need assistance, reply HELP to any SMS message, or contact us directly via our website or customer support team.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at :

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